Privacy Policy
Last updated: July 11, 2026
1. Information We Collect
When you visit our site, create an account, or make a purchase, we may collect personal information including your name, email address, shipping address, phone number, and payment information. Payment data is processed securely by Stripe and is never stored on our servers.
We also collect non-personal information automatically, such as browser type, IP address, pages visited, and referring URLs, through standard web server logs and analytics tools.
2. How We Use Your Information
- Process and fulfill your orders and subscriptions
- Send order confirmations and shipping notifications
- Respond to customer service inquiries
- Send marketing communications (only with your consent)
- Improve and personalize your experience on our site
- Prevent fraud and maintain security
- Comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (e.g., Stripe for payment processing, shipping carriers for order fulfillment, Resend for transactional email), subject to confidentiality obligations.
We may also disclose information when required by law or to protect the rights, property, or safety of VÖRN, our customers, or others.
4. Cookies & Tracking
Our site uses cookies and similar technologies to maintain session state, remember your preferences, and analyze site usage. You may disable cookies in your browser settings; however, some features of the site may not function properly without them.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us at support@vorn.co.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, please contact us. We will respond to verifiable requests within 30 days.
7. Security
We implement industry-standard security measures, including SSL encryption and secure data storage, to protect your information. However, no method of transmission over the Internet is 100% secure and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at support@vorn.co.